Frequently Asked Questions
Clear answers about our home visiting optician service in Dorset, from booking a visit to NHS eligibility.
About Our Service
Mobile-Eyes-UK Ltd is a home visiting optician service with offices in Bournemouth and Verwood.
We examine people's eyes in their own home. This can be a nursing home, care home, day care centre or private residence anywhere across Dorset.
We cover the whole of Dorset from our offices in Bournemouth and Verwood, so most locations in the county can be reached for a visit.
The service is designed for people who find it difficult to travel to an opticians, including residents of care settings and people who are housebound.
Cost and Eligibility
Understanding whether a visit is free can help you plan ahead.
Is the service free?
Our services are free of charge to the patient if they are entitled to an NHS funded eye examination. Eligibility depends on individual circumstances, so please check with our team before booking.
If you are not eligible for an NHS funded examination, our team will explain the options available to you before any visit goes ahead.
Booking and Visits
What to expect from the first contact to the end of your appointment.
How do I book a visit?
Contact us through our contact page with the address of the setting and a brief note of the eye care needed. Our team will then arrange a suitable time.
What happens during the visit?
Your optician will carry out a sight examination using portable equipment, discuss the results with you and explain any next steps.
Eye Health Questions
General guidance on looking after your sight. For personal advice, please speak to your optician.
Regular sight tests can detect changes in vision and eye health early, including conditions that may not cause obvious symptoms.
Our home visits are designed to provide a thorough eye examination within the setting where the patient lives or receives care.
More information is available on our eye health page.
Still Have a Question?
Contact Mobile-Eyes-UK and our team will be happy to help you understand the service.
Contact Us